At Wise Linkers, your satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. In the event that it doesn’t, we offer a straightforward return policy to make the process as smooth as possible. Please note that in most cases, we issue store credit in the form of a coupon code instead of cash refunds. This allows you the flexibility to shop for other items of equal value on our website.
30-Day Return Window
If you’re not fully satisfied with your purchase, you can return it within 30 days of delivery. Upon receiving the returned item, we’ll issue you a store credit coupon equivalent to your original purchase amount. This coupon can be used on any product available at Wise Linkers.
Returns Due to Our Error
If you received the wrong item or a defective product, we’ll make it right. In such cases, we’ll cover the return shipping costs and issue a full store credit once we’ve received and inspected the item.
Processing Time for Store Credit
Once we receive your return, please allow up to two weeks for your store credit to be issued. The timeline typically includes:
- 5 to 10 business days for your returned package to reach us
- 3 to 5 business days to inspect, process, and issue your store credit
How to Request a Return
To initiate a return, simply contact our support team with your order number and a brief description of the issue. We’ll guide you through the return process and provide any shipping instructions if needed.
Contact Details:
- 📧 Email: info@wiselinkers.com
- ☎ Phone: +1 470 775 9109
Note: All returned items must be unused, in their original packaging, and in resalable condition. Customized or specially requested products may not be eligible for return unless defective.
Thank you for choosing Wise Linkers. We appreciate your trust and look forward to helping you create beautiful, functional spaces with our rug hanging solutions.